Claims
Welcome to Tom Rossau claims portal.
We are here to help you with your issue. In case of claim, be sure to always preserve the original packaging. Please always submit your claim at your original place of purchase. Our dedicated resellers will register your issue on your behalf through their Tom Rossau account. If you placed your purchase through our webshop www.tomrossau.com please select the "I shopped at www.tomrossau.com" tab.
I shopped at www.tomrossau.com
Instructions:
Please read this instruction thoroughly. This form is for shoppers at tomrossau.com only. In case of a claim, be sure to always preserve the original packaging.
Please fill in all 6 steps of information to have your claim processed. We may ask for additional photos to process your claim. Thank you.
I am an official Tom Rossau reseller
Instruction:
Please read this instruction thoroughly. This form is for official Tom Rossau resellers only.
In case of a claim, be sure to always instruct your client to preserve the original packaging.
Resellers must fill in all 9 steps of information to have a claim processed. Reserller’s internal reference I s optional. Tom Rossau order and article numbers are mandatory.
We may ask for additional photos to process your claim. Thank you.
Join our newsletter
Flagship Store
Frederiksberg Allé 5
1621 Copenhagen V
Denmark
+45 71 94 00 00
info@tomrossau.dk
About us
Customer service
press and logins
Copyright 2021. Tom Rossau. All Rights Reserved. A GreatSimple website.